Frequently Asked Questions
How do I delete my account?
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How do I block another user?
If you wish to block a user, you can do this by visiting the users profile. Once you are on the users profile, select the icon in the top right corner. This will then present you with a menu which has the option to block the user. Once you have ...
How to download the app?
You can download the Feel Good Hub app on the App Store or the Google Play Store or scan the QR code below.
How do I let you know that I like or don’t like something?
We want to hear from our users as much as possible to help us improve the Feel Good Hub. If you have an idea or suggestion for a new feature, or if you have a comment on what you like most and least about our site, we want to hear from you. Please ...
Quick Fire Frequently Asked Questions
If you can't find an answer to your question below, please email support@thefeelgoodhub.com Where is the Menu? The button in the top left when on your feed is the menu. Once selected, the drawer panel appears from the left edge of the screen to ...
How do I favourite a member?
Favourite a colleague on Feel Good Hub and see their posts in your Favourite Feed. Why Favourite? Favourite is what makes the Feed experience all your own. Find your close friends or our champion members. When you favourite a member, you’ll see them ...
I still haven’t found the answer I was looking for...
Please submit a ‘ticket’ (Feel Good Hub | | Submit a Ticket (thefeelgoodhub.com)) or e-mail support@thefeelgoodhub.com
The app is very slow to load
You may have a mobile network connectivity problem. Please try loading other websites/apps on your phone to see if those work. Also try force quitting the Feel Good Hub app and restarting your phone. If the issue persists, please let us know below by ...
I've found a bug
If you come come across a bug in Feel Good Hub, please report it here with as much detail as possible: Feel Good Hub | | Submit a Ticket (thefeelgoodhub.com)
I didn't receive my verification email?
During a registration process, it is common for websites and apps to require you to verify their email address. This is for the following reasons: we need to be sure that it's a real person who's trying to register we need to be sure that your email ...
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How do I delete my account?
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Privacy Policy
Introduction This document provides you with information about how Feel Good Hub is handling, or is intending to handle, your personal information. When we refer to “Feel Good Hub”, we mean the Feel Good Hub websites, related mobile applications and ...
Terms of Service
Terms of Service The Feel Good Hub websites, related mobile applications and services (collectively, the “Services”) are made available to you by Ember Technology Ltd. with its address at 8 Pentland House, Glenrothes, Fife, KY12 7UQ, subject to these ...
Security Practices
Effective date: 16th September 2021 We take the security of your data very seriously at Feel Good Hub. As transparency is one of the principles on which our company is built, we aim to be as clear and open as we can about the way we handle security. ...
Acceptable Use Policy
Last updated: 17th September 2021 This acceptable use policy sets out a list of acceptable and unacceptable conduct for our Services. If we believe that a violation of the policy is deliberate, repeated or presents a credible risk of harm to other ...